Therapist Details

Name: Sarah Cosway

Email: coswaycbt@pm.me

 

Session Duration

Sessions take 50 minutes and are charged at £80 per session for self-funding clients.

 

Session Payment

For self-funding clients, payment must be made in advance by bank transfer; invoices will be provided.

In the event that a private health care plan is being used to fund your treatment, therapy will not commence until you are able to provide the relevant authorisation code and membership number. It is your responsibility to check that your policy is active, what excess payments may be due, and how many sessions have been authorised. In the event that the insurance plan does not cover the cost of a treatment session, you will be liable for the charge.

If the agreed payments for therapy are not being paid then I reserve the right to terminate therapy.

 

Cancellations

2 working days’ notice is required to cancel your therapy session without incurring a charge. If your appointment is on a Monday then you will need to cancel by the Thursday beforehand and if it is on a Tuesday you will need to cancel by the Friday beforehand. Weekends and Bank Holidays are not classed as working days. If insufficient notice of cancellation is provided, you will still be charged the full amount of your session in order to cover incurred costs.

If a health or insurance company is paying for your treatment, please be aware that most do not cover the cost of missed sessions and you will be liable for the charge. Your treatment sessions could also be suspended dependant on their policy.

 

Non-attendance

If you fail to attend a session without any notice you will still be charged the full amount of your session in order to cover incurred costs, and your file will be placed on hold until you make contact to discuss re-engaging with therapy.

 

Reviews

We will review progress together regularly to ensure you feel you are getting the most out of therapy; you are not tied into any commitment and you can end sessions at any time. If I consider your requirements beyond my competence I reserve the right to terminate our contract, this will be discussed in the session and recommendations will be provided.

 

Confidentiality

Your therapy and personal information are kept securely. Information but not names will be shared with my supervisor who is also BABCP accredited and who regularly reviews my practice. Confidentiality will be broken if I have concerns that you or anyone else is at risk. If this occurs it will be discussed in the session and recommendations will be discussed and documented in your notes.

 

As a fully accredited member of the BABCP, I adhere to their ethical framework and guidelines to ensure that you receive a professional and quality service.

 

Information I collect about you and how I use it

Upon starting therapy, basic personal information will be collected for contact and identification reasons. During our therapy meetings, I will take notes which will include personal and sensitive details about your life. These notes are used solely for the delivery of a therapy service to you.

 

Your rights

You have rights relating to the information I hold to verify the accuracy or to ask for them to be supplemented, deleted, updated or corrected.  You have the right to request a copy of the information that I hold about you. If you would like a copy of some or all of your personal information, please email or write to me via the contact details stated in this agreement. Information will be provided to you within 30 days.

I want to make sure that your information is accurate and up to date. You may ask me to correct or remove information you think is inaccurate. You have a right to request the transfer of your data to another individual or company.

 

How long I keep your information for - data retention

Your information is kept for the time necessary to provide the therapy service requested, however outside of this I will hold your details and session notes for a period of 7 years following the end of treatment to comply with legal obligations that are placed upon me by my insurers.  After this date, all data will be securely deleted.

 

Sharing of data

There may be times where your information needs to be shared with 3rd parties. I will explicitly ask your consent before doing so, and the data will be sent to 3rd parties securely.  The only exception to this is in emergency situations where you may be in immediate danger of harm and obtaining your consent would delay the appropriate support being provided to you; in such situations only sufficient information to ensure your safety will be shared with the emergency services.

 

Security of your data

Information will be kept securely and confidentially in line with the data retention policy as stated above.

 

Lawful basis for processing your information

The lawful basis for my holding and using your information is in relation to the delivery of a contract to you as a health care professional.  As an accredited member of BABCP I operate under a strict code of confidentiality.

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